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Privacy Policy

Last updated: 27/01/2026

1. Introduction

Toulouse Soft Landing (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

By using this website, you agree to the collection and use of information in accordance with this policy.

2. Personal Data We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Information you voluntarily provide via contact forms, email, WhatsApp, or booking tools

  • Technical data such as IP address, browser type, and pages visited (via analytics tools)

We only collect data that is necessary to respond to enquiries or provide our services.

3. How We Use Your Data

Your personal data may be used to:

  • Respond to enquiries and requests

  • Provide relocation and soft-landing services

  • Communicate with you about our services

  • Improve our website and user experience

  • Meet legal or regulatory obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

  • Your consent

  • The performance of a service requested by you

  • Compliance with legal obligations

  • Our legitimate interest in operating and improving our services

5. Data Sharing

Your data may be shared only when necessary with trusted partners involved in providing relocation-related services (for example: housing, administration, or service providers), and only to the extent required.

All partners are required to respect data confidentiality and GDPR standards.

6. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Data is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, please contact us using the details below.

8. Cookies

This website may use cookies or similar technologies to improve functionality and analyse traffic. You can manage or disable cookies through your browser settings.

9. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Toulouse Soft Landing
Email: info@toulousesoftlanding.com
Location: Toulouse, France

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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